Kelly Frenchy, Muriel Jack, and Katherine Aleck are getting excited about their vacations (Cole Schisler photo)

Kelly Frenchy, Muriel Jack, and Katherine Aleck are getting excited about their vacations (Cole Schisler photo)

A&W employees in Ladysmith get all-inclusive vacation for 10 years of service

Kelly Frenchy, Katherine Aleck, and Muriel Jack are headed on all-expenses-paid vacations

After more than 10 years of service at Ladysmith A&W, Kelly Frenchy, Katherine Aleck, and Muriel Jack are headed on all expenses paid vacations through Marlin Travel – courtesy of franchise owners Jason and Lori Kelland.

Kelland said that he wanted to do something to recognize the contributions Frenchy, Aleck, and Jack, have made to the franchise over the years.

“We wanted to give them an experience they may not be able to afford otherwise. We wanted to make sure they felt their value, and how much we appreciate them,” Kelland said.

Frenchy, who is a shift manager and supervisor, is headed to Mexico with his wife Loretta at the end of May.

“It’s the best thing ever. I never thought this would have happened,” Frenchy said.

It’ll be the couple’s first time heading to Mexico, and the second time leaving Canada.

Frenchy said he loves working at A&W because it gets him involved in the community. He’s also involved in the Thursday evening Cruisin’ the Dub event where classic cars from all over the Island drive out to the A&W. Near the front counter, there’s photos of several classic cars parked outside A&W. Frenchy is featured in many of the photos.

“It’s grown so much to a point where we’ve had cruisers come from the states to check out our car show,” he said. “We’re well known up and down the Island. We’ve had people from Courtenay, Parksville, and Victoria. They’ll make sure they stop here and grab a burger.”

Jack has been with A&W for a little more than 10 years. She said owners Jason and Lori Kelland are ‘loving people’, and that she’s learned a lot from them.

“I had next to nothing for management skills. I started off in the back doing onion rings, and made my way up to supervisor. I now do banking, and ordering – I learned a lot from them,” Jack said.

She’s also become more of a people person. When she first started working up front, Jack said her cheeks were sore because she’d never smiled so much in her life.

Jack is also headed to Mexico. She goes on February 24. The furthest she’s even been is Las Vegas, where she went last year.

“It’s made me even more proud of my dedication and hard work,” Jack said. “I’m going to love it so much, I’ll probably start travelling more.”

When she’s back from her trip, Jack is going to start saving up to take her family on a vacation.

“I’ve never really thought of [travelling] as an option. I always stayed on Island. I wasn’t big on travelling, it wasn’t a priority. It wasn’t an interest. But now it is. It’s life changing – for the better.”

Katherine Aleck has been with A&W for 14 years. She said the furthest she’s been out of Canada is Lummi, Washington 15 or 20 years ago – which was the last time she left the country.

Aleck’s husband uses a wheelchair, so they are looking at more accessible options like an Alaskan cruise.

“I’ve always wanted to try a cruise,’ Aleck said. “I didn’t expect this at all. It’s awesome. I felt so happy that they appreciate what I’ve been doing here all these years.”

This is all part of the reward based system in place at Ladysmith A&W. Rewards are given at one, three, five, and 10 years of service. After one year, employees get an engraved pin. At three years, employees get a plaque on the wall. At five years, they get a $500 gift card of their choice, and another plaque. The 10 year is the all-inclusive trip. Employees also get gifts on their birthdays.

“I’ve noticed a big change since we’ve implemented the rewards based program,” general manager Alicia Golling said. “The staff morale has changed in a good way. People are wanting to stay with us and put in that time.”

Word has gotten out about the program, and Golling said she now has a wide field of potential employees to hire.

Ladysmith A&W is the only location between Nanaimo and Duncan, and it can get extremely busy. Over the past 10 years, sales have increased from $800,000 to $1.9 million annually.

Just Posted

Visitors to a pop-up temporary aquarium in Prince Rupert will have the chance to see marine ecology from July 21 to Aug. 15, like this viewer watching sea anemones at the Ripley’s Aquarium in Toronto. (Photo: K-J Millar/The Northern View)
Prince Rupert pop-up aquarium will bring sea level to eye level in July

A permanent peak to reef ecology centre is in the planning stages by North Coast Ecology Society

Prince Rupert’s Ellen Wright and Graeme Dickens jam out during filming the two Ring System Studio concerts to be broadcast on television during June. (Photo: supplied, H. Cox)
Ring System Studio sounds on television

Two concerts by the Prince Rupert music school will be broadcast in June

Commerical marijuana grow ops that are budding up in Prince Rupert’s downtown core are legal and out of the city’s jurisdiction, Mayor Lee Brain said, on June 14. (Photo:supplied/K-J Millar)
Prince Rupert downtown’s pretty dope

Marijuana operations grow in the Prince Rupert city core

Unionized longshore and port workers gather along Highway 16 on June 15 not crossing the picket line where Prince Rupert Solidarity Movement group protests the docking and unloading of the JPO Volans, a ship with Israeli designed technology and equipment. (Photo: K-J Millar/the Northern View)
Prince Rupert Solidarity Group pickets at port in protest

Demonstrations against the container ship JPO Volans lead into the second day to dissuade docking

BC Ferries has announced the welcoming back onboard of recreational travellers on June 15 after the provincial travel restrictions were lifted. (Courtesy of BC Ferries)
BC Ferries welcomes back recreational passengers

The ferries corp will relax mask-wearing in outdoor spaces

People line up to get their COVID-19 vaccine at a vaccination centre, Thursday, June 10, 2021 in Montreal. THE CANADIAN PRESS/Ryan Remiorz
Vaccines, low COVID case counts increase Father’s Day hope, but risk is still there

Expert says people will have to do their own risk calculus before popping in on Papa

FILE – A science class at L.A. Matheson Secondary in Surrey, B.C. on March 12, 2021. (Lauren Collins/Surrey Now Leader)
Teachers’ union wants more COVID transmission data as B.C. prepares for back-to-school

BCTF says that details will be important as province works on plan for September

Provincial health officer Dr. Bonnie Henry outlines B.C.’s COVID-19 restart plan, May 25, 2021, including larger gatherings and a possible easing of mandatory masks on July 1. (B.C. government photo)
B.C. records 120 new COVID-19 cases, second vaccines accelerating

Lower Pfizer deliveries for early July, Moderna shipments up

A Heffley Creek peacock caught not one - but two - lifts on a logging truck this month. (Photo submitted)
Heffley Creek-area peacock hops logging trucks in search of love

Peacock hitched two lifts in the past month

The Calgary skyline is seen on Friday, Sept. 15, 2017. THE CANADIAN PRESS/Jeff McIntosh
2 deaths from COVID-19 Delta variant in Alberta, 1 patient was fully immunized

Kerry Williamson with Alberta Health Services says the patients likely acquired the virus in the hospital

The first suspension bridge is the tallest in Canada, with a second suspension bridge just below it. The two are connected by a trail that’s just over 1 km. (Claire Palmer photo)
PHOTOS: The highest suspension bridges in Canada just opened in B.C.

The Skybridge in Golden allows visitors to take in views standing at 130 and 80 metres

BC Green Party leader and Cowichan Valley MLA Sonia Furstenau introduced a petition to the provincial legislature on Thursday calling for the end of old-growth logging in the province. (File photo)
BC Green leader Furstenau introduces old-growth logging petition

Party calls for the end of old-growth logging as protests in Fairy Creek continue

B.C. Premier John Horgan leaves his office for a news conference in the legislature rose garden, June 3, 2020. (B.C. government photo)
B.C. premier roasted for office budget, taxing COVID-19 benefits

Youth addiction law that triggered election hasn’t appeared

A vial containing the Moderna COVID-19 vaccine is shown at a vaccination site in Marcq en Baroeul, outside Lille, northern France, Saturday, March 20, 2021. THE CANADIAN PRESS/AP/Michel Spingler
mRNA vaccines ‘preferred’ for all Canadians, including as 2nd dose after AstraZeneca: NACI

New recommendations prioritizes Pfizer, Moderna in almost all cases

Most Read