Mary Ann McColl is Associate Director at the Centre for Health Services and Policy Research, Queen’s University. (Queen’s University photo)

Should I say ‘disabled person’ or ‘person with a disability’??

Disability is a sensitive topic, and fear of saying the wrong thing stops some from saying anything at all

Recently, an Alberta woman with an obvious physical disability was asked to leave a grocery store and not come back because she could not pack her own groceries quickly enough. According to the report on CBC’s Go Public, the checkout clerk said she was slowing down the line as she struggled to bag her groceries, and the store said no staff were available to help her. Presumably, neither were other patrons.

This story is consistent with what many disabled people say they experience. The Human Rights Commission says that almost 60 per cent of all claims cite disability as the basis for discrimination. People with disabilities are routinely denied the rights we all know they are entitled to. A poll commissioned by the Rick Hansen Foundation, found that 90 per cent of Canadians agree that accessibility for people with physical disabilities is a right, not a privilege, but there is still a clear prejudice in how disabled people are treated.

Disability is a sensitive topic. Fear of saying the wrong thing prevents people from saying anything at all, and makes us avoid having important conversations about disability. This avoidance in turn creates the kind of toxic environment that leads to situations such as the one described above.

In our research at the Canadian Disability Policy Alliance, we worked with disability advocacy groups to assemble some guidelines to help readers gain confidence in their ability to participate in positive ways in the dialogue with people with disabilities. Here, we share those guidelines:

Listen to how people talk about themselves

The Canadian government has advocated “people-first” language which emphasizes putting the person first and the disability second: for example, saying a person with a spinal cord injury, or a person with a history of depression. Many disabled people, however, say the disability is not inside of them: they are not a “person with a disability.” Rather they are a “disabled person” — someone who is disabled by a world that is not equipped to allow them to participate and flourish. But they are a person either way. Avoid objectifying people by referring to them as “the disabled.” Our advice is to listen to how people talk about their disability themselves, and take your cue from them.

Avoid euphemistic language

Language like “differently-abled” or “diverse-ability” suggests there is something wrong with talking honestly and candidly about disability. It might even suggest to some people that there is something shameful about disability; or that we can’t talk about it directly unless we make it cute or pretty or funny.

Avoid unnecessary emotional tone

Disability is a fact of life for almost one-quarter of Canadians. Having a disability doesn’t make someone a hero, a saint, a victim, a burden or a soldier. This type of hyperbole gets in the way of having authentic relationships with people with disabilities. These words suggest one-dimensional characters. Instead, think: complex, interesting people, just like everyone else.

Avoid ‘handicap’

The word handicap or handicapped is viewed as having a negative connotation — an implication that people with disabilities are disadvantaged in society. That social disadvantage is something we should fight against, rather than merely accept and enshrine in language.

Avoid calling a disabled person a ‘patient’

A patient is a passive individual who has turned over responsibility for important decisions to a health professional. People with disabilities for the most part live independent lives in the community. They are no more patients than anyone else getting on with their lives in the community.

Avoid calling non-disabled people ‘normal’

If non-disabled people are normal, then that means that disabled people are abnormal. Yet disability is the norm for some people. It is alienating and marginalizing to classify someone as “abnormal.”

Refer to a person’s disability?

Is the disability a pertinent issue in the conversation you are having or the introduction you are making? We don’t specify a person’s gender, ethnicity, occupation or many other personal details when introducing them. Disability is a condition of life, like those others. It will be salient in some conversations and not in others.

Here are some ‘dos’

Do look people with disabilities in the eyes and address them courteously, as you would anyone else.

Do ask if you can help, and how you can help.

Do assume that people with disabilities have something to say, and be prepared to hear it.

Do talk about disability. It’s a fact of life for 22 per cent of Canadians.

The more we talk about it, the easier it gets to have the important conversations we need to have with disabled people, and to ensure that the rights we promise to all Canadians are extended to them.

Mary Ann McColl, Professor, Queen’s University, Ontario , The Canadian Press

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

COVID-19 highlights lack of connectivity in First Nations communities

Many don’t have access required to utilize online platforms, says First Nations Technology Council

Salmon closures announced for Skeena and Nass watersheds

DFO notice expands on May 21 chinook ban throughout Skeena watershed

City to request conservation officer

Predatory wildlife appear to be bolder

City auditors reports are in

“We are now playing catch-up on all major assets,” CFO said

Tourism Prince Rupert to benefit from grant funding

Redirect dollars for recovery and travel inside B.C.

Feds looking at ways to reunite families amid COVID-19 border restrictions with U.S.

Some families with members of dual-citizenship have become separated due to the pandemic

B.C. woman launches First Nations search, rescue and patrol program

Linda Peters envisions trained searchers ready to go at moment’s notice in each B.C. First Nation

Large cruise ships barred from Canadian waters until end of October: Garneau

Last year 140 cruise ships brought more than two million visitors to Canadian ports

Man who bound, murdered Vancouver Island teen still a risk to public: parole board

Kimberly Proctor’s killer is still ‘mismanaging emotions,’ has had ‘temper tantrums’

Getting hitched at historic B.C. gold rush town still on table during COVID-19 pandemic

Micro-weddings, online visits, offered at Barkerville Historic Town and Park

Introducing the West Coast Traveller: A voyage of the mind

Top armchair travel content for Alaska, Yukon, BC, Alberta, Washington, Oregon and California!

Revelstoke woman finds welcoming letter on her Alberta-registered truck

There have been multiple reports online of vandalism to vehicles with Alberta licence plates

Spirit bear possibly spotted in West Kootenay

A local resident spotted the white-coloured bear while on an evening trail run near Castlegar on May 27

B.C. businesses ‘can’t shoulder burden’ of COVID-19 sick pay

Trudeau’s plan should be tied to federal emergency aid

Most Read