Cards from CIBC, TD Bank and Aeroplan as shown Thursday, June 27, 2013 in Montreal. Aimia Inc.,the company that runs the Aeroplan customer loyalty program, wants to make its travel rewards easier to accumulate and to redeem and is prepared to replace CIBC as its bank credit card partner. THE CANADIAN PRESS/Ryan Remiorz

Loyalty lacking with Aeroplan’s reward program

Spend your Air Canada miles now before another deal steals your points

There’s a lot of baggage that comes with a ‘loyalty’ card, or in my case, missing baggage.

I don’t have a lot of rewards cards but I chose to sign on with Aeroplan after I moved to Japan and knew I’d rack up miles whenever I flew back to Canada.

After three-and-a-half years of collecting points I flew back to Ontario, this time for university, and I remember having enough points to redeem for a flight to Vancouver. I was stoked. I planned to wait for the right time to redeem my years’ worth of points.

That was in December 2012. But something happened. TD Bank became Aeroplan’s main financial partner. Then Aeroplan announced to members their miles would expire on Jan. 2014, but after some customer rage they then backtracked and said their points would never expire.

My points expired. I didn’t fight it at the time, shame on me. My head was buried in books while I worked on my Master’s degree.

I was angry, and annoyed at Aeroplan, but then again I never really trusted these ‘loyalty’ programs.

When I moved to Prince Rupert, my bank convinced me to sign back on, this time with a Visa Aeroplan.

Living on Kaien Island, with Air Canada as your only hyper-local option, going with Aeroplan made sense.

READ MORE: Air Canada-led consortium signs deal to buy Aeroplan program

But lately, we’ve been thrown back on that roller coaster. Deals falling through with Air Canada and its loyalty card, then new deals with airlines that don’t service the North Coast, and now a pending agreement with Air Canada.

I’m paying attention now. We have until June 2020 to redeem miles with Air Canada. If the agreement goes through in the fall, then a new Air Canada loyalty program is being launched in 2020.

If not, spend those miles before its too late.

RELATED: Air Canada, WestJet raising baggage fee



shannon.lough@thenorthernview.com

Like us on Facebook and follow us on Twitter

Just Posted

Volunteers help North Coast bald eagle spread its wings

After healing at the Prince Rupert Wildlife Shelter the bird was released at Rushbrook

Hatching a plan for Prince Rupert’s salmon

Prince Rupert Salmonid Enhancement Society Annual General Meeting open to all on Sept. 20

Anglers furious over VIP fishing trip

DFO, SkeenaWild both investigating legality of FN research licence to fishing party

Work begins to remove cargo from grounded Haida Gwaii barge and fishing lodge

Westcoast Resorts’ Hippa Lodge broke from its moorings and ran aground early this month

Visibility improvements coming for Prince Rupert’s downtown streets

Work on McBride Street and Second Avenue intersections, crosswalks, will take place this fall

More than 125 runners take part in Northern View Cannery Road Race

Teen Terrace runners first to finish 5km and 10km, Prince Rupert runner wins 21km race

B.C. hockey product eyes shot at Olympic spot with China

Fletcher is one of 24 who travelled to Shenzhen, China for the first official Olympic dev camp.

Are you feeling lazy? That’s OK – it’s just science

UBC study shows that humans are hardwired to prefer being sloth-like

LETTER: Who do we blame for the tragedy of Marrisa Shen’s death?

The B.C. girl was killed in a Burnaby park last July

Competition tribunal to hear B.C.-based case on airline food starting in October

The competition commissioner argued Vancouver airport authority had exploited its market position

Seek compromise with U.S. on cannabis at border, lawyers urge Ottawa

U.S. Customs and Border Protection agency sent tremors through Canada’s burgeoning cannabis sector

Trudeau says Canada wants to see ‘movement’ before signing revised NAFTA deal

Foreign Affairs Minister Chrystia Freeland is back in Washington in search of a way to bridge divide

Wet weather means all types of burning, forest use OK in Coastal region

Campfires, open fires no larger than two metres by three metres, and all types of forest use allowed

Young people need us to act on climate change, McKenna tells G7 ministers

Catherine McKenna led off the three-day Halifax gathering Wednesday

Most Read