Fraser Street has one more empty storefront, as Fairview Management is no longer operating in Prince Rupert.
The Prince Rupert Northern View spoke with David Hurford, the communication director for Community Living British Columbia (CLBC) about the closure.
Hurford said he couldn’t go into detail about the terms and conditions of the contract with Fairview Management because it was a contractual arrangement, however he did say there was an external review of Fairview Management prior to the decision.
“We do external reviews of agencies from time to time… based on feedback we receive from families. It’s a common occurrence. We are very sensitive to what families are saying to us about the quality of care to work with them and make sure the standards are high,” explained Hurford.
“The agreement that exists does allow for the contract to be terminated at anytime and CLBC has chosen to exercise that option.”
Thompson Community Services will take over for Fairview Management and offer all the same services.
“We don’t want to come in and disrupt everything. We’re going to stand back and take a look at things and if we can make some suggestions for improvements or we think a program can offer more by changing, then that’s what we’ll do,” Bob Cornish, CEO of Thompson Community Services, said.
“We’re very confident that they’re going to be responsive and sensitive in meeting [individuals] needs,” Hurford said.
To comply with that, the new service provider has moved most of the previous employees to the local Thompson Community Services office, offering them the same wage they had at Fairview.
“We’ve brought over as many of the Fairview employees as we could, for the sake of continuity and for quality of service to the individuals,” Cornish said.
Thompson Community Services and CLBC held meetings with people using Fairview, their families and stakeholders in the weeks prior to the close to assure them service would continue, and to ensure the transition was smooth
“We’re not looking at any big changes at the moment. Some may occur down the road, but if we can offer better quality program or life, why wouldn’t we?” Cornish asked.
Thompson Community Services has served communities in the northwest for a long time.
The new office for Thompson Community Services is located in the Ocean Centre Mall.