VIDEO: Massive data breach at Marriott’s Starwood hotels

VIDEO: Massive data breach at Marriott’s Starwood hotels

As many as 500 million people who stayed at Starwood hotels could be affected

The information of as many as 500 million people staying at Starwood hotels has been compromised and Marriott says it’s uncovered unauthorized access that’s been taking place within its Starwood network since 2014.

The company said Friday that credit card numbers and expiration dates of some guests may have been taken.

For about 327 million people, the information exposed includes some combination of name, mailing address, phone number, email address, passport number, Starwood Preferred Guest account information, date of birth, gender, arrival and departure information, reservation date and communication preferences.

For some guests, the information was limited to name and sometimes other data such as mailing address, email address or other information.

RELATED: Canada Post admits cannabis privacy breach involving 4,500 Ontario customers

Marriott said that there was a breach of its database in September, which had guest information related to reservations at Starwood properties on or before Sept. 10.

Starwood operates hotels under the names: W Hotels, St. Regis, Sheraton Hotels & Resorts, Westin Hotels & Resorts, Element Hotels, Aloft Hotels, The Luxury Collection, Tribute Portfolio, Le Méridien Hotels & Resorts, Four Points by Sheraton and Design Hotels. Starwood branded timeshare properties are also included.

Marriott International Inc. discovered through the investigation that someone copied and encrypted guest information and tried to remove it.

Marriott and Starwood merged two years ago and attempts to combine the loyalty programs for the hotels have been marred by technical difficulties.

CEO Arne Sorenson said in a prepared statement Friday that Marriott is still trying to phase out Starwood systems.

RELATED: 50 million Facebook accounts affected by security breach

Marriott has set up a website and call centre for anyone who thinks that they are at risk, and on Friday will begin sending emails to those affected.

Shares of Marriott tumbled 6 per cent before the opening bell.

The Associated Press

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

High winds blow wet snow in Prince Rupert on Feb. 24. The region is expecting two to four cm of snow and winds up to 100 km per hour. (Photo: K-J Millar/The Northern View)
High wind warnings for North Coast, up to 4 cm of snow expected

Wet snow makes driving conditions in Prince Rupert slippery

Pink shirt day was celebrated at Pineridge Elementary School by staff and students in a stand against bullying. Mr. Craig, a work-experience student from Charle Hays Secondary School is seen with students in front of the hearts for kindness board on Feb. 24. (Photo: K-J Millar/The Northern View)
Pineridge students stand against bullying

Prince Rupert students in the pink with kindness

A Prince Rupert neighbourhood on Feb. 23, showing various housing with an apartment building development in the background. Housing advocates in the city say affordable housing is scarce.(Photo: K-J Millar/The Northern View)
Prince Rupert Recruitment campaign creates housing availability debate

“There is a serious disconnect here, with the new recruitment campaign,” - Paul Lagace

FILE – A COVID-19 vaccine being prepared. (Olivia Sullivan/Sound Publishing)
B.C. seniors 80 years and older to get COVID vaccine details over next 2 weeks: Henry

Province is expanding vaccine workforce as officials ramp up age-based rollout

The City of Prince Rupert has received $1 million in provincial funding to assist redevelopment of the waterfront and support the Prince Rupert Waterfront Airport Ferry Landing development project. (Photo: K-J Millar/The Northern View)
City to receive part of $20 million for waterfront development

Funding will support the Prince Rupert airport ferry relocation project

Dr. Bonnie Henry talk about the next steps in B.C.'s COVID-19 Immunization Plan during a press conference at Legislature in Victoria, B.C., on Friday, January 22, 2021. THE CANADIAN PRESS/Chad Hipolito
456 new COVID-19 cases in B.C., 2 deaths

Since January 2020, 78,278 have tested positive for the novel coronavirus in B.C.

A health-care worker prepares a dose of the Pfizer-BioNTech COVID-19 vaccine at a UHN COVID-19 vaccine clinic in Toronto on Thursday, January 7, 2021. (THE CANADIAN PRESS/Nathan Denette)
Vaccinating essential workers before seniors in B.C. could save lives: experts

A new study says the switch could also save up to $230 million in provincial health-care costs

The late Michael Gregory, 57, is accused of sexually exploiting six junior high students between 1999 and 2005. (Pixabay)
Former Alberta teacher accused of sexually assaulting students found dead in B.C.

Mounties say Michael Gregory’s death has been deemed ‘non-suspicious’

According to a new poll, a majority of Canadians want to see illicit drugs decriminalized. (THE ASSOCIATED PRESS)
Majority of Canadians think it’s high time to decriminalize illicit drugs: poll

More than two-times the B.C. residents know someone who died from an overdose compared to rest of Canada

Photograph By @KAYLAXANDERSON
VIDEO: Lynx grabs lunch in Kamloops

A lynx surprises a group of ducks and picks one off for lunch

(Black Press Media file photo)
B.C. residents can reserve provincial camp sites starting March 8

B.C. residents get priority access to camping reservations in province

Two women were arrested in Nanaimo for refusing to wear masks and causing disturbance on a BC Ferries vessel. (File photo)
B.C. ferry passengers arrested and fined for disturbance, refusing to wear masks

Police said woman threatened their pensions in Feb. 21 incident aboard Nanaimo-bound boat

When his owner had knee surgery, Kevin, 2, was able to continue to go for walks thanks to volunteers from Elder Dog Canada. (Contributed photo)
B.C. woman has nothing but praise for Elder Dog Canada

National organization has a fleet of volunteer walkers ready, but needs more clients to serve

Most Read