(Andrew Harrer/Bloomberg)

(Andrew Harrer/Bloomberg)

Facebook hit with $9M penalty for making ‘false, misleading’ privacy claims: watchdog

Investigation focused on Facebook and its Messenger program

Facebook has been ordered to pay a $9 million penalty after the Competition Bureau found the company made false or misleading claims about the privacy of Canadians’ personal information.

The penalty is part of a settlement released Tuesday (May 19) where Facebook agreed to not make false or misleading representations about how users’ personal information posted on Facebook and Messenger is used. The agreement comes after the probe, which looked at Facebook’s practices between August 2012 and June 2018.

The investigation found that Facebook gave the impression that users could control who could see their personal information by changing their account’s privacy settings, even though this did not fully ensure privacy.

“Facebook did not limit the sharing of users’ personal information with some third-party developers in a way that was consistent with the company’s privacy claims,” the Competition Bureau statement said. “This personal information included content users posted on Facebook, messages users exchanged on Messenger, and other information about identifiable users.”

The bureau found that Facebook allowed third-party developers to gain information on the friends of users who installed certain applications, even years after the company said it would stop the practice. According to the bureau, Facebook claimed it would stop after April 30, 2015, but the practice continued until 2018.

In a statement, a Facebook company spokesperson said the social media site did not agree with the result of the probe. However, the company said it would not contest the conclusions.

“We will build on the improvements we’ve made in protecting people’s information and how we communicate about the privacy controls Canadians can use,” the spokesperson said.

The social media company will also have to pay $500,000 to cover the costs of the investigation.


@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

facebook

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

BC CDC mapping for the week ending April 4, shows a sharp decrease in COVID-19 cases to 27 in Prince Rupert down 45 from the week prior. (Image: BCCDC)
Sharp decline in Prince Rupert COVID-19 cases

Prince Rupert lab-confirmed cases are down 62.5 per cent in one week

Blair Mirau, Gitmaxmak’ay Nisga’a Society CEO, is seen in a hydroponic greenhouse the society purchased in 2020 to promote food stability and local supply. (Photo: supplied)
Three P.R. organizations partner to develop food distribution network

$167,000 grant awarded to GSN, PRDCC and Ecotrust Canada to strengthen food supply chains

Food security and local production were topics at the April 12 public hearing to discuss new zoning bylaws and new OCP bylaws in Prince Rupert. A shipping container-style hydroponic growing unit in Whitehorse on July 26, 2020 is similar to one purchased by the Gitmaxmak’ay Nisga’a Society for local food production. (Photo: Crystal Schick/Yukon News)
Food security and local production were growing concerns at city held public hearing

No provision in new zoning bylaws and new OCP for urban agriculture zones in Prince Rupert

Members of Prince Rupert Rotary Club gave back to their community on April 15 by providing a facelift to the city's gateway at McClymont Park. (Photo: K-J Millar)
Acts of Kindness Day being honoured in Prince Rupert

Prince Rupert Rotary Club is encouraging acts of kindness all week long

A ball balances on the rim. New basketball court surfaces and nets will be installed as part of the McBride Street Multi-sport Court Redevelopment project to which Pembina donated $20,000. (Photo: K-J Millar/The Northern View)
Nothing but net for $20,000 Pembina donation

McBride Street multi-sport court redevelopment project in the planning

Public health restrictions on non-essential travel and vacation bookings are being increased in B.C. (B.C. government)
Out-of-region B.C. vacation bookings, RV ferry reservations to be refused, Horgan says

B.C. extends COVID-19 indoor dining, group fitness ban until May 25

(New Westminster Police)
4 youth arrested after 30-person brawl in New Westminster leaves 1 seriously injured

Police are looking for witnesses who saw the incident take place

South Surrey’s Paul Cottrell, who works with the DFO, tows a grey whale out of Semiahmoo Bay Sunday. (Contributed photo)
Dead whale floating near White Rock towed to shore for necropsy

Animal has been dead since at least April 15

Sunday’s storm rocked one of the ferries crossing Kootenay Lake. Photo: Dirk Jonker
VIDEO: Storm makes for wild ferry ride across Kootenay Lake

The video was captured by ferry employee Dirk Jonker

Dr. Bonnie Henry gives her daily media briefing regarding Covid-19 for the province of British Columbia in Victoria, B.C, Monday, December 7, 2020. THE CANADIAN PRESS/Jonathan Hayward
BREAKING: Toddler marks youngest British Columbian to die related to COVID-19

Child one of eight people to die from virus this weekend

Chakalaka Bar & Grill remains open in defiance of orders from Island Health to close. (Cole Schisler photo)
B.C. health authority seeks injunction against restaurant defying COVID-19 orders

Chakalaka Bar and Grill plans to continue serving customers without public health compliance

Pharmacist Barbara Violo arranges all the empty vials of the Oxford-AstraZeneca COVID-19 vaccines that she has provided to customers at the Junction Chemist which is a independent pharmacy during the COVID-19 pandemic in Toronto, on Monday, April 19, 2021. THE CANADIAN PRESS/Nathan Denette
B.C. to open up AstraZeneca vaccines for all people 40+, set up clinics in hot spots

A total of 13 neighbourhoods and communities will receive the AstraZeneca vaccine

The former C&C Wood Products mill will begin producing products again later this month, under new ownership. (Observer file photo)
Williams Lake-owned company to restart production at bankrupt specialty mill in Quesnel

President of Kandola Forest Products says he expects to fill 90 full-time jobs by end of year

Most Read