The Canada Revenue Agency sign outside the National Headquarters at the Connaught Building in Ottawa is seen on Monday, March 1, 2021. THE CANADIAN PRESS/Justin Tang

The Canada Revenue Agency sign outside the National Headquarters at the Connaught Building in Ottawa is seen on Monday, March 1, 2021. THE CANADIAN PRESS/Justin Tang

CRA locking over 800,000 taxpayers out of their online accounts

Tax agency says some usernames and passwords may have been obtained by ‘unauthorized third parties’

The Canada Revenue Agency locked roughly 800,000 accounts after a routine check found that the login information was available to “unauthorized individuals,” the federal tax agency said Friday.

Impacted users will be locked out of their accounts as a preventive measure until they create a new user ID and password, the CRA said in a statement.

The accounts were not compromised as a result of a cyberattack or breach of the agency’s online systems, the CRA said.

Instead, the login information may have been obtained by unauthorized third parties “through a variety of means by sources external to the CRA,” including email phishing schemes, the agency said.

The statement comes less than a month after the tax agency issued a similar warning that an unspecified number of user IDs and passwords had been locked as they may have been accessed by unauthorized individuals.

The federal agency said Friday that “locking accounts in this manner is part of normal CRA operations.”

Yet with tax season underway – the general deadline to file is April 30 – the agency said it wanted to ensure Canadians are properly informed on the matter.

It also warned that preventive measures such as the locking of user accounts “are not isolated incidences and may become more frequent to safeguard taxpayers’ information.”

Canadians should monitor their CRA accounts for any suspicious activity including unsolicited changes to banking, mailing address or benefit applications made on their behalf, the agency said.

In addition, passwords should be updated regularly, the CRA said.

Canadian Revenue AgencyScams

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Dreamfish are hung on the fence at Annunication School in Prince Rupert on April 17 as part of the Stream of Dream eco-education program teaching about local watersheds and salmon habitats. (Photo: K-J Millar/The Northern View)
Stream of Dreams fish swim the fence at Prince Rupert School

Students at Annunciation school learned about watershed protection and salmon habitat

B.C. Finance Minister Selina Robinson outlines the province’s three-year budget in Victoria, April 20, 2021. (B.C. government video)
B.C. deficit to grow by $19 billion for COVID-19 recovery spending

Pandemic-year deficit $5 billion lower than forecast

Registered Nurse, Teresa Friesen immunizes Dunrovin resident, Richard Brophy. Resident’s at the home were the first in Quesnel to receive COVID-19 vaccines. (Submitted Photo)
COLUMN: Vaccine floodgates should be opened

This editor’s column first appeared in the April 14 edition of the Quesnel Cariboo Observer

BC CDC mapping for the week ending April 4, shows a sharp decrease in COVID-19 cases to 27 in Prince Rupert down 45 from the week prior. (Image: BCCDC)
Sharp decline in Prince Rupert COVID-19 cases

Prince Rupert lab-confirmed cases are down 62.5 per cent in one week

Canadian Prime Minister Justin Trudeau and United States President Joe Biden smile as they say farewell following a virtual joint statement in Ottawa, Tuesday, February 23, 2021. THE CANADIAN PRESS/Adrian Wyld
Trudeau pledges to cut emissions by 40% to 45% by 2030, short of U.S. goal

Trudeau announced target during a virtual climate summit convened by U.S. President Joe Biden

Letisha Reimer, 13, was killed Nov. 1, 2016 in a stabbing at Abbotsford Senior Secondary.
Second-degree murder conviction stands for Abbotsford school killer

Judge finds that Gabriel Klein is criminally responsible for death of Letisha Reimer

FILE – RCMP officers wearing face masks to curb the spread of COVID-19 stand by as protesters opposed to the Trans Mountain pipeline expansion block rail lines, in Burnaby, B.C., on Friday, November 27, 2020. THE CANADIAN PRESS/Darryl Dyck
‘Very scary’: B.C. travel rules too vague, shouldn’t involve police, civil liberties group says

BCCLA said that speaking with communities could have avoided top-down approach

Ocean Legacy Foundation members conduct a shoreline pollution cleanup in Vancouver. (OLP)
It’s time to end ‘suffocating’ plastic pollution along B.C. shorelines, advocates urge

This Earth Day, Ocean Legacy Foundation is launching a free educational platform to educate the public about plastic pollution

A teacher-librarian in Nanaimo was fired in 2019 for checking out an age-inappropriate graphic novel to a student. The discipline agreement was published Wednesday, April 21. (News Bulletin file photo)
B.C. teacher-librarian fired for checking out too-graphic graphic novel to student

Teacher had been previously disciplined and suspended on two occasions

Former University of Victoria rowing coach Barney Williams is photographed in the stands during the Greater Victoria Invitational at CARSA Performance Gym at the University of Victoria in Victoria, B.C., on Friday, November 29, 2019. THE CANADIAN PRESS/Chad Hipolito
Former B.C. university rowing coach ‘deeply sorry’ after complaints

Barney Williams says he’s been committed to ensuring no other member of the roster had a similar experience

Aria Pendak Jefferson cuddles ChiChi, the family cat that ran away two years ago in Ucluelet. The feline was missing until Courtney Johnson and Barry Edge discovered her in the parking lot of the Canadian Princess earlier this month. Aria and her parents were reunited with ChiChi in a parking lot in Port Alberni. (SUSAN QUINN/ Alberni Valley News)
B.C. girl’s wish granted as her cat came back, two years later

Courtenay family reunited with cat that went missing in Ucluelet in 2019

(Bandstra Transportation photo)
Smithers family-owned business institution sold to publicly-traded company

Bandstra Transportation and Babine Trucking acquired by Mullen Group

Most Read