CityWest is warning its customers to be extra vigilant after reports of two different scams involving the use of the company name.
Over the past few weeks, CityWest says it has been alerted to both phone and online scams that involve the person being contacted by someone claiming to be CityWest. In both cases the person was told they had won a prize — in one case an iPad and in another case a cruise — but the customer would need to give their credit card number in order to claim the prize.
However, CityWest says it will never contact customers and ask for credit card information, although that information may be sought if the person calls customer service.
Anyone who has heard about the scam or has received a call from the company asking for credit card information is asked to call 1-800-442-8664 or email citywest@cwct.ca