CityWest partnering with Telus and getting out of cellular business

CityWest today announced it is transitioning out of the cellular business over the coming year.

  • Dec. 13, 2013 5:00 a.m.

UPDATE:

CityWest director of sales and marketing Donovan Dias said those who switch to Telus when the Telus store opens on Dec. 18 will have to get a new number.

“Hopefully by February or March we will look at number portability … if customers come in next week when Telus comes in, they will need to get a new number and won’t be able to keep their current CityWest cell phone number,” he explained, adding the time line for CityWest to cease offering service is unclear.

“Our goal is to try and migrate all of our customers to Telus by the second quarter of 2014 … we are the cellular provider on the CDMA network, but I am not sure how long that network will remain active or when it may be turned down.”

Dias said discussions with Telus have been ongoing for approximately four to six months. While financial terms of the partnership cannot be discussed due to a confidentiality agreement, but the partnership is “mutually beneficial”.

ORIGINAL:

CityWest today announced it is transitioning out of the cellular business over the coming year and has partnered with TELUS to bring CityWest customers advanced wireless services and technology in Prince Rupert.

This new partnership enables CityWest customers to seamlessly switch their account to TELUS and take advantage of its comprehensive 4G wireless network, allowing CityWest to focus investments on their other product lines. CityWest wireless customers who switch to TELUS will not pay any cancellation fees and can trade-in their current device for credit towards any new TELUS smartphone such as the recently-launched Motorola G, Samsung Galaxy Note 3 and S4 mini.

“Partnering with TELUS gives our wireless customers access to the best available technology today and to enhanced technology as it evolves in the future,” said Don Holkestad, CityWest Chief Executive Officer.

“Our customers have been waiting for access to the latest, most popular smartphones and TELUS will give our customers the opportunity to purchase the hottest new devices. This partnership achieves the best outcome for our customers and the future of CityWest.”

TELUS already has an extensive wireless network in Prince Rupert, covering most of the city. This new partnership gives TELUS the platform to continue investing in the area, including bringing customers new technology such as 4G LTE, likely next year. TELUS is also committed to expanding wireless coverage along the Hwy 16 corridor in the coming years, and has connected more than 40 kilometers of the highway to crucial wireless services over the last few months.

“Growing up in Northern B.C., I know how important wireless services are to residents and businesses in Prince Rupert. Bringing customers the most reliable 4G network and access to the most advanced devices provides residents in Prince Rupert the same technology as in larger centers, like Vancouver,” said Brent Johnston, TELUS vice-president, mobility solutions.

“Along with our advanced technology, TELUS is excited to bring our industry-leading customer service to all of our new customers in Prince Rupert.”

CityWest customers are invited to visit the new TELUS store beginning Wednesday, December 18

Just Posted

VIDEO: Young actors shine at theatre festival

Harbourfest Theatre Youth Program performed at this year’s Udderfest

Heart of Our City: Nobody is perfect, including parents

Sherry Beal has been giving and finding support at Prince Rupert’s North Coast Community Services

STORY AND VIDEO: Just kicking it: Taekwondo centre a mainstay in Prince Rupert

Master Paul Bozman has been at the helm for over three decades

PHOTO GALLERY: Rain doesn’t block the fun at Friendship House party

Annual Block Party offers activities, food and entertainment for all ages

New piece of art bedecks Prince Rupert Library

“The Quilt of Belonging to Prince Rupert” makes long awaited move to its new home

The grass is always greener — thanks to golf course grounds crew

Grant Slocombe helps maintain —and even finds some time to play — the Prince Rupert Golf Course

WEB POLL: Do you agree or disagree with the council of Port Edward’s decision to deny financial assistance for the feral cats?

A resident asked council for $2,400 to spay, neuter, and care for three feral cats in a colony of 20

The Northern View announces inaugural Tyee Fishing Derby in Prince Rupert

More than $7,000 up for grabs for biggest legal salmon and halibut

The Northern View 2019 Readers Choice

It’s that time of year again! Vote online or at the Prince Rupert office before noon on Aug. 30

VIDEO: Ride to Conquer Cancer rolls into Hope

Thousands of cyclist descend on small town for annual cancer fundraiser

B.C. VIEWS: Pipelines set to roll as federal politicians posture

Projects to drive B.C., Canadian economy in years ahead

B.C. Lions fall to 1-9 after 13-10 loss to Ticats

Lowly Leos have dropped six straight CFL contests

VIDEO: B.C. woman meets biological mother, 38 years later

Mother never gave up hope of finding daughter, despite all the obstacles

B.C. man who died after rescuing swimmer was known for helping others

Shaun Nugent described as a dad, a coach, a hero and ‘stand-up guy’ at celebration of life

Most Read