The First Nations Health Authority is providing a new virtual primary health care service to First Nations people in B.C. (Pexels photo)

B.C. First Nations Health Authority launches virtual doctor program

Program to provide primary health care through COVID-19 pandemic

Members of B.C. First Nations can now access virtual primary health care thanks to a new program set up by the First Nations Health Authority and the Rural Coordination Centre of B.C.

The First Nations Virtual Doctor of the Day program was created in response to the COVID-19 pandemic, which has caused many First Nations communities to shut down or reduce operations in their health centres. This program is designed so people do not need to go without a doctor for their primary health care needs through the crisis.

“It is our ongoing priority to remove barriers and promote the delivery of culturally-safe, appropriate primary health care,” said the FNHA’s interim Chief Executive Officer, Richard Jock. “The First Nations Virtual Doctor of the Day program is part of our overall COVID-19 response. It is intended to assist individuals who do not have access to primary health care services or have had their existing services disrupted.”

People with regular doctors or nurse practitioners are asked to continue scheduling appointments with them. The program is intended for people who do not have existing relationships with health care workers.

Appointments can be made by calling a toll-free number. A team of Medical Office Assistants triage and schedule appointments and set people up with doctors for short video appointments. Clients use computers, phones or tablets with internet connection, a headset or earbuds (if there is no private space available for the call), and an internet connection. A phone-only option is also available for those without reliable internet. FNHA has chosen Zoom as the app for the program, which is available for download on phones, tablets and computers.

The booking call centre is open from 8:30 a.m. to 4:30 p.m. seven days per week. To make an appointment, call 1-855-344-3800. The service is free and available to First Nations clients from across B.C.

RELATED: First Nations, remote communities need special attention in pandemic, Freeland says

B.C. First Nation chief urges caution in rural areas amid COVID-19



marc.kitteringham@campbellrivermirror.com

Like us on Facebook and follow us on Twitter

First NationsHealthcareNews

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Why I relay

Cancer survivor learns to heal

Prince Rupert woman’s serious injuries after arrest spark police watchdog probe

Prince Rupert woman suffers serious injuries during arrest

Singing and drumming resonate the heart-beat of Cedar Village

Senior citizens gather on balconies to honour COVID-19 workers

Search continues for wolf, senior citizen being transferred to Vancouver

Frank Russ shows where the unprovoked wolf attacked his father

New technology is helping battle avalanches near Stewart

The automated avalanche detection system just finished a successful first season

George Floyd asphyxiated by sustained pressure: family autopsy

Death sparked a wave of protests across the U.S. and abroad

COVID-19: B.C. commercial landlords can’t evict if they decline rent assistance

Emergency order ‘incentive’ for federal program, Carole James says

Introducing the West Coast Traveller: A voyage of the mind

Top armchair travel content for Alaska, Yukon, BC, Alberta, Washington, Oregon and California!

Investigators probe death of CN employee at Surrey rail yard

Transportation Safety Board is investigating an ‘occurrence that took place during switching operations’

Trans Mountain starts B.C. leg of pipeline twinning project

Mostly finished in Alberta, Burnaby terminal expanding

NDP getting COVID-19 wage subsidy ‘indirectly,’ B.C. Liberal leader says

Andrew Wilkinson says he’s heard no concerns from public

Most Read