Computer system cost control needed: auditor

Auditor General Carol Bellringer says big computer upgrades are a problem the world over, not just at ICBC and the B.C. health ministry

B.C. Auditor-General Carol Bellringer

B.C.’s auditor general is recommending a new oversight system for information technology project costs, as the province struggles to update old computer systems that control everything from vehicle insurance to health records.

The B.C. government spent $668 million on information technology in the last fiscal year, Auditor General Carol Bellringer said in a report released this week.

Bellringer reported in 2015 that a health ministry system to track infectious diseases ran more than four times over its original budget and was five years late. The province’s Integrated Case Management System for vulnerable children and adults was declared complete only after its function was downgraded.

And a student data system for school districts, implemented for $95 million to replace another system that had proven costly and unreliable, had its own glitches and slowdowns when it was put in place for the 2015 school year.

B.C. Finance Minister Mike de Jong says information systems are among the most difficult projects to manage for government, which often lacks the in-house expertise to supervise them. The government says it is moving ahead on Bellringer’s recommendation to set up central oversight of projects across the government, and mandate letters for all ministries next year will require significant IT projects to be reported to the responsible minister.

NDP critic Bruce Ralston said the government recently fired the main contractor for its “Clinical Systems Transformation Project” in the health ministry, an $842 million system with an uncertain future.

He said other IT projects that ran into trouble and over-budget include BC Hydro’s system upgrade and JUSTIN, a criminal case management database for police investigations, court documents and victims or witnesses of crime.

“The immense waste and mismanagement of the Christy Clark government comes down to wasted money on companies like IBM for faulty systems that should have gone to front-line services for kids in care, students and patients,” Ralston said.

Bellringer’s review found that problems with IT systems are found in all government and private sector organizations. World-wide, one out of five IT projects fails, and the majority have significant problems not anticipated at the outset.

 

Just Posted

Captain, all-star, MVP, and all about the team

Brittanne O’Connor’s drive to create Prince Rupert’s own women’s team has led to success and inspiration

VIDEO: Kaien Anti-Poverty Society hoping to raise $20K in 50/50 community bingo nights

KAPS is looking to raise money for a new vehicle to support their growing food program

Snickers and Superheroes at Udderfest

Fantasy and frivolity the Friday festival offerings

Rupert Lawn and Garden awards build contract for new site to Prince Rupert firm

Garden centre also set to announce temporary location while construction takes place

Esthetically pleasing program coming to Prince Rupert

Coast Mountain College is rolling out a new esthetics program in November

Heart of Our City: Kaps off to Colleen Hermanson

Colleen Hermanson began working in social services as early as 1968

The Northern View announces inaugural Tyee Fishing Derby in Prince Rupert

More than $7,000 up for grabs for biggest legal salmon and halibut

The Northern View 2019 Readers Choice

It’s that time of year again! Vote online or at the Prince Rupert office before noon on Aug. 30

Advocates ‘internationalize’ the fight to free Raif Badawi from Saudi prison

Raif Badawi was arrested on June 17, 2012, and was later sentenced to 1,000 lashes and 10 years in jail for his online criticism of Saudi clerics

RCMP, search crews hunt for 4-year-old boy missing near Mackenzie

George went missing early Saturday afternoon

Canadian entrepreneurs turning beer byproduct into bread, cookies and profits

Some breweries turn to entrepreneurs looking to turn spent grain into treats for people and their pets

Most Read