CityWest implements $2 fee for paper billing

As of Oct. 1, anyone wishing to continue receiving CityWest bills in the mail will need to pay a little more.

As of Oct. 1, anyone wishing to continue receiving CityWest bills in the mail will need to pay a little more.

The company is implementing a $2 fee for all printed statements while also encouraging customers to switch to paperless billing.

“With recent significant increases in postal charges from Canada Post for mailing these statements to customers, we have been forced to look for ways to reduce these costs to the company. Our choices on this matter were to either pass on the cost of printing and mailing a statement to just the customers who choose a paper statement or increasing the costs of services to all customers. The first option gives customers choice rather than a blanket increase to all customers,” explained Donovan Dias, director of sales and marketing for CityWest, noting a fee for paper bills is nothing new.

“CityWest is one of the last few Telcos (telephone companies) to implement this charge. For example, Telus, Bell, Fido, Rogers, etc. have been doing this since 2010, with some others implementing such a charge even earlier. There are also several companies in other industries, such as banks, that have implemented a similar charge for paper statements. Some companies are charging up to $4/month for this service, while Citywest is charging $2.”

Just Posted

VIDEO: Rugby summer scrimmages get a professional touch

Former national team members hit the field with local players during weekly games

VIDEO: Kaien Anti-Poverty Society hoping to raise $20K in 50/50 community bingo nights

KAPS is looking to raise money for a new vehicle to support their growing food program

Heart of Our City: Kaps off to Colleen Hermanson

Colleen Hermanson began working in social services as early as 1968

Snickers and Superheroes at Udderfest

Fantasy and frivolity the Friday festival offerings

Rupert Lawn and Garden awards build contract for new site to Prince Rupert firm

Garden centre also set to announce temporary location while construction takes place

Captain, all-star, MVP, and all about the team

Brittanne O’Connor’s drive to create Prince Rupert’s own women’s team has led to success and inspiration

The Northern View announces inaugural Tyee Fishing Derby in Prince Rupert

More than $7,000 up for grabs for biggest legal salmon and halibut

The Northern View 2019 Readers Choice

It’s that time of year again! Vote online or at the Prince Rupert office before noon on Aug. 30

U16 B.C. fastpitch team named national champs

Girls went undefeated at national tournament in Calgary

Advocates ‘internationalize’ the fight to free Raif Badawi from Saudi prison

Raif Badawi was arrested on June 17, 2012, and was later sentenced to 1,000 lashes and 10 years in jail for his online criticism of Saudi clerics

Most Read