Canadian flyers scramble after strike forces British Airways cancellations

About 3,500 passengers on more than a dozen Canada-to-London flights are expected to be affected

British Airways planes sit parked as a Turkish Airways plane takes off above them at Heathrow Airport in London, Monday, Sept. 9, 2019. (AP Photo/Matt Dunham)

Canadian travel agencies are scrambling to help passengers whose British Airways flights have been cancelled on Monday and Tuesday after a pilots strike grounded the global carrier.

The airline says more than a dozen flights between Canada and London are slated to be cancelled over the two days, affecting about 3,500 passengers based on the size of the scheduled aircraft.

Toronto’s Pearson International Airport is most impacted with four flights each day. One arrival and one departure are cancelled over the two days in Montreal, Vancouver and Calgary.

“Customers were sent email notifications if they have been affected,” British Airways said in an advisory to travel agents.

Passengers can receive refunds or rebook for later flights. They may also be able to rebook on partner airlines such as American Airlines, Finnair and Aer Lingus, if seats are available.

Toronto travel agency TTI Travel says some customers have called to inquire but there doesn’t appear to be any alarm.

“We’ve been looking at flights and trying to re-accommodate them and make some decisions around how we support them and what those options are,” said TTI vice-president Lucy Lavigna.

Air Canada says it has added larger aircraft on the route between Toronto and London-Heathrow to accommodate increased demand it has seen in recent days.

“Last night we operated one flight on the route (we have four flights daily) with a 400-seat, Boeing 777 instead of the scheduled 298-seat Boeing 787-9, and will do the same tonight,” said spokesman Peter Fitzpatrick by email.

“That makes for a total of about 400 extra seats in the market. We continue to monitor the situation, but there are no plans for additional capacity at this time, in part because our aircraft are already committed under the existing schedule.”

WestJet Airlines said it’s “business as usual” for the Calgary-based airline.

READ MORE: Four-hour tarmac delay violates charter rights of Canadians with disabilities, lawsuit claims

British Airways cancelled almost all its flights for 48 hours, affecting as many as 195,000 travellers, due to a strike by pilots over pay.

The U.K.’s flagship carrier said in a statement Monday that it had “no way of predicting how many (pilots) would come to work or which aircraft they are qualified to fly.”

As a result, it said it had “no option but to cancel nearly 100 per cent” of its flights for the duration of the strike.

“We have supplemented our fleet by using aircraft and crew from other airlines (wet-leasing) and working with our partner airlines to schedule larger aircraft to take the maximum number of customers,” said the trade support website that details customer guidelines.

— With files from The Canadian Press

The Associated Press

Like us on Facebook and follow us on Twitter

Just Posted

Prince Rupert’s students are baking it all the way to the bank

Charles Hays band students serve up goodies to fund summer trip

Two temporary voyages between Prince Rupert and Ketchikan added to AMHS schedule

October and November will see service to Alaska during the last week of each month

Police still looking for more info on missing mushroom picker in Nass Valley

65-year-old Greg Agnew was reported missing on Sept. 30

Conrad is giving thanks

Conrad students celebrate the holiday with a special meal

Last house standing from Third Ave. fire demolished

Leftover debris has also been cleared from the site

ELECTION 2019: Climate strikes push environment to top of mind for federal leaders

Black Press Media presents a three-part series on three big election issues

Potent power play paces Canucks to 5-1 win over Detroit

Miller nets a pair as Vancouver wins third straight

UPDATE: British couple vacationing in Vancouver detained in U.S. after crossing border

CBP claims individuals were denied travel authorization, crossing was deliberate

After losing two baby boys, B.C. parents hope to cut through the taboo of infant death

Oct. 15 is Pregnancy and Infant Loss Awareness Day in B.C.

Cheating husband sues mistress for gifted ring after wife learns about affair

The husband gave his mistress $1,000 to buy herself a ring in December 2017

B.C. massage therapist reprimanded, fined for exposing patients’ breasts

Registered massage therapist admits professional misconduct

Police still looking for more info on missing mushroom picker in Nass Valley

65-year-old Greg Agnew was reported missing on Sept. 30

B.C. boosts legal aid funding in new payment contract

‘Duty counsel’ service restored in some communities, David Eby says

Rugby Canada helps recovery efforts in Japan after typhoon cancels final match

Canadian players wanted to “give back in whatever small way they could”

Most Read